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Terms And Conditions

1.1 What these terms cover. These are the terms and conditions on which a merchant (the Merchant) shall supply goods (Goods) to you.
1.2 Why you should read them. Please read these terms carefully before you submit your order to GARDEN OF ANGELS Floral Design. These terms tell you how the Goods will be provided to you, how you may end the contract and other important information.

2.1 The Merchant. The legal contract for the supply of the Goods is entered into between you and the Merchant. The Merchant is responsible for supplying the Goods to you.
2.2 Contact. If you have a question or need any assistance you should contact GARDEN OF ANGELS Floral design, in the first instance. You can write to GARDEN OF ANGELS Floral Design at
2.3 How GARDEN OF ANGELS may contact you. If GARDEN OF ANGELS needs to contact you they will do so by telephone or by writing to you at the email address or postal address you provided in your order.
2.4 "Writing" includes emails. When the words "writing" or "written" are used in these terms, this includes emails.

3.1 How your order will be accepted. Acceptance of your order will take place when GARDEN OF ANGELS Floral Design email you to accept and confirm it, at which point a contract will come into existence between you and the Merchant for the supply by the Merchant to you of the Goods (Contract).
3.2 If the Merchant can’t supply the Goods. If the Merchant is unable to supply you with the Goods, for example because the Goods are not in stock or no longer available, the Merchant will inform you of this by email. GARDEN OF ANGELS Floral Design will refund you the full amount including any delivery costs charged as soon as possible.
3.3 Your legal rights. The Merchant is under a legal duty to supply Goods that are in conformity with the Contract.
3.4 Your order number. GARDEN OF ANGELS will assign an order number to your order and Florist will tell you what it is when it accepts and confirms your order. It will help us if you can quote the order number whenever you contact us about your order.

4.1 Goods may vary slightly from their pictures. The images of the Goods on GARDEN OF
ANGELS’s website are for illustrative purposes only. Your Goods may vary slightly from those images.
4.2 Goods packaging may vary. The packaging of the Goods may vary from that shown in images on GARDEN OF ANGELS’s website.
5.1 Delivery costs. Where standard delivery is selected, the costs of delivery of the Goods will be as displayed on GARDEN OF ANGELS's website. Delivery charges may be higher if express delivery is selected.
5.2 When will GARDEN OF ANGELS deliver the Goods. During the order process you will be asked to select when you want the Goods to be delivered.
5.3 If you order before 1PM. If you place an order before 1PM on a working day and you have selected same day delivery, the Goods shall be delivered to the recipient on the same day. If you place an order on a non-working day, the Goods shall be delivered to the recipient during any of the next one (1) working days.
5.4 If you place an order after 9PM. If you place an order after 9PM, the Merchant shall deliver the Goods to the recipient on the date selected by you which may not be less than 24 hours nor more than one (1) days after the date of the order and which must be a working
5.5 The Merchant shall ensure that the Goods are properly packed, stored and secured in such manner as to enable them to reach you in good condition.
5.6 The Merchant shall deliver or arrange for the Goods to be delivered: (a) to the address set out in the email GARDEN OF ANGELS sends you when it accepts and confirms your order, or to such other address as you may notify GARDEN OF ANGELS or the Merchant prior to delivery; (b) at such time and date as is set out in the email accepting and confirming your order.
5.7 GARDEN OF ANGELS is not responsible for delays outside its control. If the supply of the Goods is delayed by an event outside its control then GARDEN OF ANGELS will contact you as soon as possible to let you know and take steps to minimize the effect of the delay. Provided GARDEN OF ANGELS does this it will not be liable for delays caused by the event, but if there is a risk of significant delay (a delay of more than 48 hours) you may contact GARDEN OF ANGELS to end the Contract and receive a refund for any Goods you have paid for but not received.
5.8 If recipient is not at home when the Goods are delivered. If no one is available to take delivery of the Goods, GARDEN OF ANGELS will either leave the Goods with a neighbor or outside the recipient’s front door.
5.9 When you become responsible for the Goods. The Goods will be your responsibility from the time the Merchant delivers the Goods to the address you supplied when you placed the order.
5.10 When you own the Goods. You own the Goods once GARDEN OF ANGELS has received payment in full for them.


6.1 You may be able to end your Contract with GARDEN OF ANGELS. Your right to end the Contract will depend on whether there is anything wrong with the Goods, how the Merchants performing and when you decide to end the Contract. These are the circumstances in
which you can end the Contract:(a) If the Goods are not of satisfactory quality or mis-described you may have a legal right to
end the contract (or to get the Goods replaced or to get some or all of your money back).(b) GARDEN OF ANGELS has told you about an error in the price or description of the Goods you have ordered and you do not wish to proceed.
(c) There is a risk that supply of the Goods may be significantly delayed because of events outside GARDEN OF ANGELS's control.

(d) You have a legal right to end the contract because of something GARDEN OF ANGELS has done wrong.
6.2 No right to change your mind once your order has been accepted. You do not have a legal right to change your mind and receive a refund once your order has been accepted by GARDEN OF ANGELS as you have purchased perishable goods.
6.3 Tell GARDEN OF ANGELS you want to end the Contract. To end the Contract with the Merchant under clause 6.1, please let GARDEN OF ANGELS know by email. You can email GARDEN OF ANGELS at Please provide your name, home address, details of the order, reason for cancellation and, where available, your phone number and email address.
6.4 What happens if you end the Contract under clause 6.1. If the Contract is ended under clause 6.1, GARDEN OF ANGELS will refund you the price you paid for the Goods including delivery costs, by the method you used for payment.
6.5 When your refund will be made. GARDEN OF ANGELS will make any refunds due to you as soon as possible. Please note it may take up to 7 working days for a refund to be processed.

7.1 Where to find the price of the Goods. The price of the Goods (which includes GST and delivery costs where standard delivery is selected) will be the price indicated on the relevant order page of Flora's website when you placed your order. Where express delivery is selected, the price of the Goods (which includes GST) and the delivery cost will be indicated on the relevant order page of GARDEN OF ANGELS’s website when you placed your order. GARDEN OF ANGELS takes all reasonable care to ensure that the price of the Goods advised to you is correct. However please see clause 7.3 if GARDEN OF ANGELS discovers an error in the price of the Goods you order.
7.2 GARDEN OF ANGELS will pass on changes in the rate of GST. If the rate of GST changes between your order date and the date the Merchant supplies the Goods, Floral will adjust the rate of GST that you pay, unless you have already paid for the Goods in full before
the change in the rate of GST takes effect.
7.3 What happens if GARDEN OF ANGELS got the price wrong. It is always possible that, despite GARDEN OF ANGELS's best efforts, some of the Goods GARDEN OF ANGELS displays for sale on its website may be incorrectly priced. If the Goods' correct price at your
order date is higher than the price stated to you, GARDEN OF ANGELS will contact you for your instructions before your order is accepted. In these circumstances, you may have the right to end the Contract under clause 6.1.
7.4 When you must pay and how you must pay. GARDEN OF ANGELS accepts payment with Visa, MasterCard and American Express. You must pay for the Goods before the Merchant dispatches them.

8.1 The Merchant is responsible to you for foreseeable loss and damage caused by it. If the Merchant fails to comply with these terms, it is responsible for loss or damage you suffer that is a foreseeable result of it breaching this Contract or failing to use reasonable care and skill, but it is not responsible for any loss or damage that is not foreseeable.
8.2 The Merchant does not exclude or limit in any way its liability to you where it would be unlawful to do so.
8.3 The Merchant is not liable for business losses. The Merchant only supplies the Goods for domestic and private use. If you use the Goods for any commercial, business or re-sale purpose the Merchant will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

9.1 The Merchant will use the personal information you provide to GARDEN OF ANGELS to supply the Goods to you.
9.2 The Merchant will only give your personal information to other third parties where the law either requires or allows it to do so.

10.1 The Merchant may transfer this agreement to someone else. The Merchant may transfer its rights and obligations under the Contract to another organisation.
10.2 You need the Merchant’s consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these terms to another person if the Merchant agrees to this in writing.
10.3 Even if the Merchant delays in enforcing this contract, it can still enforce it later. If the Merchant does not insist immediately that you do anything you are required to do under these terms, or if it delays in taking steps against you in respect of your breaching this Contract, that will not mean that you do not have to do those things and it will not prevent the Merchant taking steps against you at a later date.
10.4 Which laws apply to this contract and where you may bring legal proceedings. These terms and the Contract are governed by Australian law and you can bring legal proceedings in respect of the Goods in the Australian courts.

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